I called United Airlines a few weeks ago to book three seats on a one-way flight to Boston, and got them for $69 each. What a deal -- except "some restrictions apply." Days before departure, my teenaged daughter decided to join us, so I called to get a fourth seat -- now they wanted four times as much. I got a seat on another flight for just double-price. I wanted to take that seat for myself, and put my minor daughter on the plane with the rest of the family, but they said they weren't allowed to do that, national security, war-on-terror, etc... unless I was willing to pay $289 more.
At the airport, we headed for our separate gates in separate terminals, going to the same city. Once in the midfield terminal, an information screen there provided completely different gate information. So I ran down to her gate to bring her to the new one... only once there, I discovered the original information was correct. By this point, lots of people were headed to the wrong gates since the midfield terminal information screens were displaying the previous day's information. Gate agents wondered whether they really had stand-by space since passengers were all arriving late.
We finally boarded our separate planes and planned to meet in Boston, just one gate apart there. But weather conditions in Boston got worse. Due to low fog, the pilot of my daughter's plane was excused and another pilot was called in. Once he arrived, he got cold feet too, and the flight was cancelled. Now, United seemed perfectly able to change her ticket to put her on a later flight. When we landed in Boston, the fog was so low and thick that we were unable to see the ground until we were about 30-feet above it. You've gotta love GPS navigation and skilled pilots.